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From: Smartbloks Support <support@smartbloks.ai>
To: Wordpress <wordpress@help.smartbloks.ai>
Subject: Re: [Smartbloks Knowledge Base] Please moderate: "How to publish and Unpublish your website"
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Content preview: -- Please reply above this line -- Hello there, Thanks for
contacting support. I sincerely apologize for any inconvenience caused. Could
you share your login details or a short video of what you're experiencing
so I can check these issues for you? Also, please confirm that you monitored
the save feature till you got the feed [...]
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-- Please reply above this line --=0A=0A=0A Hello there,=0ATh=
anks for contacting support.=0AI sincerely apologize for any inconvenien=
ce caused.=0A=0ACould you share your login details or a short video of w=
hat you're=0Aexperiencing so I can check these issues for you?=0AAl=
so, please confirm that you monitored the save feature till you got=0Ath=
e feedback - =E2=80=9Call changes saved=E2=80=9D?=0A=0AWe are uploading=
more tutorial videos and articles to our helpsite -=0Ahttps://help.smar=
tbloks.ai [1] =0ASmartbloks Academy is also coming soon to provide detai=
led training on=0ASmartbloks. =0A=0AThank you!=0A=0A=0ALinks:=0A------=
=0A[1] https://help.smartbloks.ai/=0A=0A=0AHow would you rate my reply?=
=0AGreat [1] =C2=A0=C2=A0 Okay [2] =C2=A0=C2=A0 Not Good [3]=0A=0A--=0AP=
eace Fanson=0ACustomer Succcess Lead=0A=0ALinks:=0A------=0A[1]=0Ahttps:=
//secure.helpscout.net/satisfaction/685605743/record/7731482238/1/=0A[2]=
=0Ahttps://secure.helpscout.net/satisfaction/685605743/record/7731482238=
/2/=0A[3]=0Ahttps://secure.helpscout.net/satisfaction/685605743/record/7=
731482238/3/=0A=0A =0A > On Tue, A=
pr 16, 2024 at 6:18 PM UTC, Wordpress <wordpress@help.smartbloks.ai&g=
t; wrote:=0A> =0A> A new comment on the post "How to publish and Un=
publish your website"=0A> is waiting for your approval=0A> https://=
help.smartbloks.ai/docs/knowledge-base/website/how-to-publish-and-unpubl=
ish-your-website-6270/=0A> [1]=0A> =0A> Author: Ronnie Vincent (IP addre=
ss: 84.239.31.18, 84.239.31.18)=0A> Email: ronnie@ronnievincentphotograp=
hy.com [2]=0A> URL:=0A> Comment:=0A> I am having sooooooo much trouble u=
sing Smartbloks, it is very=0A> frustrating. I save all my work constant=
ly even though I have auto=0A> save ON. I build a page only after much f=
ighting with the magical=0A> disappearing text blocks, save changes, pub=
lish site to check out how=0A> it looks and I am greeted with a blank wh=
ite screen!!!!! WTF. when I=0A> go back to the workspace to continue wor=
king on the website, all my=0A> work is gone and I am given a empty bloc=
k and no content that was=0A> previously there. I really had high hopes=
for this software but I=0A> spend more time fighting it than I do worki=
ng with it and getting=0A> things done. Also, the training available for=
this software is less=0A> than adequate.=0A> =0A> Approve it:=0A> https=
://help.smartbloks.ai/wp-admin/comment.php?action=3Dapprove&c=3D120#=
wpbody-content=0A> [3]=0A> Trash it:=0A> https://help.smartbloks.ai/wp-a=
dmin/comment.php?action=3Dtrash&c=3D120#wpbody-content=0A> [4]=0A> S=
pam it:=0A> https://help.smartbloks.ai/wp-admin/comment.php?action=3Dspa=
m&c=3D120#wpbody-content=0A> [5]=0A> Currently 104 comments are wait=
ing for approval. Please visit the=0A> moderation panel:=0A> https://hel=
p.smartbloks.ai/wp-admin/edit-comments.php?comment_status=3Dmoderated#wp=
body-content=0A> [6]=0A> =0A> Links:=0A> ------=0A> [1]=0A> https://help=
.smartbloks.ai/docs/knowledge-base/website/how-to-publish-and-unpublish-=
your-website-6270/=0A> [2] mailto:ronnie@ronnievincentphotography.com=0A=
> [3]=0A> https://help.smartbloks.ai/wp-admin/comment.php?action=3Dappro=
ve&c=3D120#wpbody-content=0A> [4]=0A> https://help.smartbloks.ai/wp-=
admin/comment.php?action=3Dtrash&c=3D120#wpbody-content=0A> [5]=0A>=
https://help.smartbloks.ai/wp-admin/comment.php?action=3Dspam&c=3D1=
20#wpbody-content=0A> [6]=0A> https://help.smartbloks.ai/wp-admin/edit-c=
omments.php?comment_status=3Dmoderated#wpbody-content=0A> =0A> =0A> =0A>=
=0A
--=_36d12785cf9e436e5afb4895907db4b5
Content-Type: text/html; charset=UTF-8
Content-Transfer-Encoding: quoted-printable
<html lang=3D"en">=0A<head>=0A <meta content=3D"text/html; charset=3D=
utf-8" http-equiv=3D"Content-Type">=0A</head>=0A<body bgcolor=3D"#ffffff=
">=0A<div id=3D"hsReplyAbove" class=3D"hsReplyAbove">=0A <div class=
=3D"kickstarter-compatible" style=3D"font-family:sans-serif;">=0A =
=0A <div>Hello there,<br>Thanks for contacting=
support.<br>I sincerely apologize for any inconvenience caused.<br><br>=
Could you share your login details or a short video of what you're exper=
iencing so I can check these issues for you?<br>Also, please confirm tha=
t you monitored the save feature till you got the feedback - =E2=80=9Cal=
l changes saved=E2=80=9D?<br><br>We are uploading more tutorial videos a=
nd articles to our helpsite - <a href=3D"https://help.smartbloks.ai/">h=
ttps://help.smartbloks.ai</a> <br>Smartbloks Academy is also coming soon=
to provide detailed training on Smartbloks. <br><br>Thank you!<br></div=
><br>=0A <br><br>How would you rate my reply?<br><a href=3D"https=
://secure.helpscout.net/satisfaction/685605743/record/7731482238/1/" sty=
le=3D"color:#50bc1c;">Great</a> =C2=A0=C2=A0 <a href=3D"https://secure.h=
elpscout.net/satisfaction/685605743/record/7731482238/2/" style=3D"color=
:#555555;">Okay</a> =C2=A0=C2=A0 <a href=3D"https://secure.helpscout.net=
/satisfaction/685605743/record/7731482238/3/" style=3D"color:#f10000;">N=
ot Good</a><br><br>--<br>Peace Fanson<br>Customer Succcess Lead=0A =
</div>=0A <span height=3D"0" style=3D"font=
-size: 0px; height:0px; line-height: 0px; color:#ffffff;" id=3D"hsConten=
tRef">{#HS:2571751511-378#}</span>=0A <img src=3D"https://secure.=
helpscout.net/notification/convo/read/2571751511/7731482238/" alt=3D""/>=
<br>=0A</div>=0A=0A<div class=3D"gmail_quote" style=3D"font-family:s=
ans-serif;">=0A On Tue, Apr 16, 2024 at 6:18 PM U=
TC, Wordpress <wordpress@help.smartbloks.ai> wrote:=0A<blockquote=
type=3D"cite" class=3D"gmail_quote" style=3D"margin: 0 0 0 .8ex; border=
-left:1px solid #cccccc; padding-left: 1ex;">=0A <div style=3D"font-f=
amily:sans-serif;">=0A <div>A new comment on the post "Ho=
w to publish and Unpublish your website" is waiting for your approval<br=
>=0A<a href=3D"https://help.smartbloks.ai/docs/knowledge-base/website/ho=
w-to-publish-and-unpublish-your-website-6270/" target=3D"_blank">https:/=
/help.smartbloks.ai/docs/knowledge-base/website/how-to-publish-and-unpub=
lish-your-website-6270/</a><br>=0A<br>=0AAuthor: Ronnie Vincent (IP addr=
ess: 84.239.31.18, 84.239.31.18)<br>=0AEmail: <a href=3D"mailto:ronnie@r=
onnievincentphotography.com">ronnie@ronnievincentphotography.com</a><br>=
=0AURL: <br>=0AComment: <br>=0AI am having sooooooo much trouble using S=
martbloks, it is very frustrating. I save all my work constantly even th=
ough I have auto save ON. I build a page only after much fighting with t=
he magical disappearing text blocks, save changes, publish site to check=
out how it looks and I am greeted with a blank white screen!!!!! WTF. w=
hen I go back to the workspace to continue working on the website, all m=
y work is gone and I am given a empty block and no content that was prev=
iously there. I really had high hopes for this software but I spend more=
time fighting it than I do working with it and getting things done. Als=
o, the training available for this software is less than adequate.<br>=
=0A<br>=0AApprove it: <a href=3D"https://help.smartbloks.ai/wp-admin/com=
ment.php?action=3Dapprove&c=3D120#wpbody-content" target=3D"_blank">=
https://help.smartbloks.ai/wp-admin/comment.php?action=3Dapprove&c=
=3D120#wpbody-content</a><br>=0ATrash it: <a href=3D"https://help.smartb=
loks.ai/wp-admin/comment.php?action=3Dtrash&c=3D120#wpbody-content"=
target=3D"_blank">https://help.smartbloks.ai/wp-admin/comment.php?actio=
n=3Dtrash&c=3D120#wpbody-content</a><br>=0ASpam it: <a href=3D"https=
://help.smartbloks.ai/wp-admin/comment.php?action=3Dspam&c=3D120#wpb=
ody-content" target=3D"_blank">https://help.smartbloks.ai/wp-admin/comme=
nt.php?action=3Dspam&c=3D120#wpbody-content</a><br>=0ACurrently 104=
comments are waiting for approval. Please visit the moderation panel:<b=
r>=0A<a href=3D"https://help.smartbloks.ai/wp-admin/edit-comments.php?co=
mment_status=3Dmoderated#wpbody-content" target=3D"_blank">https://help.=
smartbloks.ai/wp-admin/edit-comments.php?comment_status=3Dmoderated#wpbo=
dy-content</a></div>=0A <br>=0A </div>=
=0A</blockquote>=0A=0A</div>=0A</body>=0A</html>=0A
--=_36d12785cf9e436e5afb4895907db4b5--